According to Brain and Company, a 10% increase in customer satisfaction increases the overall value of the company by 30% and it will not be an exaggeration to say that in today’s connected age, the mobility solution plays a key role. to play. in driving the perception of customer satisfaction. Serving mobile consumers requires a prudent investment in mobile application development services. Today’s users are not satisfied with any poor experience; they want the best of their applications.
While there is no shortage of frameworks related to mobile app development, PhoneGap stands out from the crowd due to its ability to impart a human touch to digital technology. PhoneGap, also known as Apache Cordova, features a rich set of resources to enable app designers and developers to build cognitive apps that can seamlessly connect with users. This article introduces the top 5 user satisfaction tips to follow in PhoneGap app development.
1. Give your apps more power
Generally, users use only 25% of the apps they have. The more you empower your user, the more you add to the life of your app.
There are multiple reasons for an app to be ignored or rejected and one of them is the availability of a better option. According to trusted firms like comScore or Flurry that track customer experience across different mobile platforms, 18% of users abandon an app when they find a better option. Fortunately, PhoneGap hosts a rich set of APIs to allow an application to make extensive use of the device’s capabilities, such as the address book, accelerometer, camera, etc.
2. Connect with users
Around 23% of users stop using an app after the first use. Strike a chord to connect with users. The number of these users has skyrocketed since 2015.
Users prefer to interact with an application when it gives them the real world experience. Designers should focus on using more real objects in their applications than clichéd elements like buttons and menus. Animation and sound can also contribute to the user experience. However, you need to think about the psychology of the target audience before including such elements.
3. Offer a native experience
Users do not have to do anything with the framework that a developer used. For him or her, the only thing that matters is the experience.
Android, iOS, Windows Phone, BlackBerry, etc., your app users are everywhere. But they have different tastes and interests. Depending on the operating system of the device, providing the right experience is very important. A PhoneGap app developer should focus on using the maximum of native attributes while targeting a device platform. Fortunately, Cordova Build offered by Adobe is there to ease the PhoneGap app development process. Compiles the encoding, that is, converts high-level language to machine-level language, automatically for developers based on target platform requirements.
4.Delivery speed
Only 16% of users give an app more than two tries if it doesn’t work properly on the first try.
Maybe, whether you’re the app owner or the developer responsible for building it, you need to deliver a blazing fast app that expects nothing. Therefore, a PhoneGap application developer should try to optimize the code as much as possible. Fortunately, PhoneGap has a wonderful debugger to remove unwanted or obsolete code and leave what is required. Cordova Build does the rest of the work well to ensure that users have an optimized application to use.
5. Support offline
Around a quarter of users would like to have an app with offline mode. They would also love to customize mode settings to save data consumption.
Mobile devices are ubiquitous and your app should be too. Try to entertain your users with as much information or service as you can even though they go offline. Use the Cordova Network/Connection plugin to make it a certainty. It can identify the type of connection and handle online and offline data efficiently.
